Help & Troubleshooting

Currently 3936 topics.

I've paid the $10 for premium a couple of hours ago, but no upgrade showing yet. I need to place a ... read more

Aug 17 2026 11:17 pm im**ti

I am unclear as to how many snipes I have remaining. I want to buy more. read more

Aug 17 2026 09:08 pm 4**f

Hello, I received an email that indicated I was automatically charged $72 for a renewal. Receipt nu... read more

Aug 17 2026 03:46 pm jun***391

I was automatically billed for an additional year of Bidslammer. I did not authorize this. Furthermo... read more

Aug 15 2026 01:22 pm mm*!!

I order 5 snipes and was charged $10 receipt #1581-5211 and my account did not update. Then I order... read more

Aug 14 2026 03:44 pm got*******496

I've purchased 5 snipes and then I purchased 5 snipes again and my account where is says snipes rema... read more

Aug 14 2026 03:32 pm got*******496

Hello, I had cancelled the PayPal automatic payment to BidSlammer a while back. I received an em... read more

Aug 14 2026 08:56 am jun***391
API
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hello, i clicked sign up for premium and then paid for bids, which i thought was premium, because th... read more

Aug 09 2026 05:45 pm che************s85

Hello. I sent an email to [edited] about this topic on 28th July with no response. I had $96 tak... read more

Aug 02 2026 09:49 pm dig**e52

I just charged $20 to my credit card so I could snipe on an item---wording says I can not bid over 1... read more

Aug 01 2026 07:21 am las***870

HOW CAN YOU STOP FUCKING CHARGING MY CREDIT CARD!@!@ I'VE BEEN TRYING TO STOP THIS CHARGE FOR FUCKI... read more

Jul 31 2026 12:17 pm wil*****-16

Hello, I purchased 100 snipes on 7/26 and they are not showing in my account. The receipt # is: ... read more

Jul 28 2026 04:49 pm jus*****578

TERMINATE MY ACCOUNT IMMEDIATELY. read more

Jul 28 2026 10:38 am bz**uy

Hey there, I've renewed my premium on 14th but account still says basic. Maybe you can look into i... read more

Jul 26 2026 03:01 pm pri******gel

I upgraded and paid via credit card , account not upgraded what's going on? read more

Jul 26 2026 02:32 pm mad****etx

i upgraded and bought 10 bids about a week ago and they aren't showing up able to use read more

Jul 22 2026 06:36 am qui*******olf

I made $20 purchase for Snipes using a credit card. The payment went through, but the Snipes did not... read more

Jul 21 2026 01:11 pm sne***rrx

Hi BidSlammer Customer Care, I am following up on Ticket #2E-A6B0 regarding the purchased bids th... read more

Jul 21 2026 04:32 am mrr***rod

Hello, the FAQ’s didn’t contain the answer when I searched them. I purchased 25 BidSlammer bids ... read more

Jul 21 2026 04:29 am mrr***rod

Hello, the FAQ’s didn’t contain the answer when I searched them. I purchased 25 BidSlammer bids ... read more

Jul 20 2026 10:57 am mrr***rod