Dear Service,

I purchased what I thought was a Premium account with 5 snipes. My driver was to be able to use the api to put in approximately 1-3 snip requests a day from my own ebay management tool.

It looks however, my account is still on free tier, did I misunderstand something, do I need to purchase another plan?

Hello Mikael,

We are sorry that our automation failed to update your account status - this is a known bug we recently introduced and have on high priority to fix soon, and thank you for letting us know, we really appreciate it! I have credited your account with snipes, but please let us know if you have any other issues, questions or concerns.

Thank you for your time, and happy sniping!

Bidslammer Support

No all good, tested api extensively and it works great so topped up my account again. Thanks for a great service thus far

Hello Mikael,

We appreciate your feedback - you got it, just let us know if we can be of assistance!

Bidslammer Support