Snipe wouldn't engage. Second time this has happened. No longer a reliable option . Please refund and cancel my account.

Hello Ernest,

Thank you for your report. I do agree that two in the same month is not a coincidence; something is going on.

I can assure you that 99% of the time we investigate what we encountered when we placed the snipe, it's something you would experience if you had placed the bid manually. We can't get around things like seller blocks.

But since we can't produce a log file for these 2 snipes, we added extra credit to your account. If this happens again in 2026 we promise to refund your payment.

I hope this has been explained to your satisfaction. Thank you for writing in, and please let me know if you have any other questions.