Keeps saying my account is closed when i try to add a snipe

2019 2 0

I had this a long time ago. It does say igrej-0 when i log in if that is supposed to be my user name from a very long time ago. I don't know what account is closed. should be same account but I think i updated the name. I checked the ebay authorization connection and says valid and working. So not sure if there is a free tier and need to buy a subscription or something wrong with my account i need to fix first because pointless buy snipes if I can't even use the site. Hope you can help. Let me know if anything i can do. Hope to hear from you soon. thanks!
bea*******deo
Hello Beatum,

It seems like you are curious if we have a free tier currently? Yes, we do have a free tier and you still have 4 free snipes remaining there. When you say "you can't even use the site", are you have troubles logging in? It looks like you reauthorized with Ebay and us on the 10 on September last. If I misunderstood the issue, please let us know as soon as you can.

Yes, it seems as though you had a subscription with us until last year but have been a customer for awhile, and as a thank you for being our customer we added some snipes to your account.

Please let us know if you are able to login to our site, and if not, we will try to help you out.

Bidslammer Support
bidslammer